Privacy Policy

Last update: May 2022

The website (hereinafter the “Website”), published by the company Voluntis (hereinafter “Voluntis”), is the corporate website of Voluntis presenting in particular its solutions and services.

While you are accessing, browsing, navigating and using the Website and its services, you communicate your personal data to Voluntis.

These personal data are protected by law. As a result, Voluntis, as data controller, has implemented appropriate security measures in order to protect your personal data.

Please read this privacy policy carefully as it explains how Voluntis uses your personal data and how exercise your rights. This privacy policy supplements any documents or notices that may refer to this privacy policy.

Should you have any questions, you may directly contact Voluntis by sending an email to

1. What kind of personal data are processed by VOLUNTIS?

All personal data provided by you via the Website or when you communicate with Voluntis are processed by Voluntis, namely:

Type of dataExamples of data
Identification dataFist name, last name, company
Contact detailsEmail address, phone number
Data related to your exchanges with VoluntisDate and subject of your contact requests, exchanges with Voluntis’ services
Data related to your job application (“Join us” section)Resume, cover letter, current job, professional experiences, education, photography

Also, the Website automatically collect the following data via cookies and other trackers:

Type of dataExamples of dataPurposes
Internet or other electronic network activity informationDate and time of the visit, IP address, device unique identifier, device type, browser type, operating system, system configuration data, referring URLs, viewed pages and filesThese data are necessary for the proper functioning of the Website and its website, as well as internal business analytics purposes such as audience measurement. For more information on cookies, please see the Cookies Policy of the Website.

The provision of certain types of personal data may be necessary or optional, depending of the services you wish to receive. Mandatory data will be marked as such at the moment of collection of your personal data. If you refuse to provide mandatory data, Voluntis may not be able to process your request.

2. For what PURPOSES does VOLUNTIS use your personal data?

Voluntis processes your personal data for the following purposes only:

PurposesExamples of use of your personal dataLegal bases
Managing the contact requeststo contact youto answer your questionsLegitimate interest of Voluntis to manage its contact requests
Managing your job application                                             (“Join Us” section)to examine your job applicationto contact you to organize an interviewTo take steps prior to entering into a contract
Improving the Website and its services, as well as your user experience on the Websiteto evaluate and improve the Website and the services it providesto facilitate your navigation of the Website to take steps designed to protect the security of the WebsiteLegitimate interest of Voluntis to improve the Website and its services, as well as your user experience on the Website
Pre-litigation or litigation managementto take action against any identified breachto manage any dispute or litigationLegitimate interest of Voluntis in defending its rights and interests
Compliance with legal and regulatory obligations to comply with legal and regulatory obligations to process your requests to exercise your rightsLegal and regulatory obligations to which Voluntis is subject
Newsletter campaigns (marketing)to keep interested parties informed of the latest Voluntis news Consent from user

3. Who can access your personal data?

Your personal data may be transmitted to the following recipients when you access, browse, navigate and use the Website and the services it provides:

Voluntis and its duly authorized employeesManagement of the Website and its services
Companies of the Voluntis Group and their duly authorized employeesExclusively for administrative, operational, technical purposes, in particular for the processing of your job application
Voluntis’ service providers                                    (hosting provider, IT service providers, etc.)Exclusively for operational and technical purposes related to the management of the Website and its services
Administrative or judiciary authoritiesExclusively in the case of an express and justified request or in case of an alleged violation of legal or regulatory provisions
Lawyers and all interested partiesExclusively in the case of the management of possible disputes and other legal matters where appropriate
Voluntis Subcontractors (Clearcompagny)Exclusively for job board management, Job posting and Candidate Sourcing
Other third partiesFollowing or during a restructuring, reconstitution,  acquisition, debt financing, merger, sale of assets of Voluntis or a similar transaction, as well as in case of insolvency, bankruptcy or receivership where personal data are transferred to one or more third parties as assets of Voluntis

4. Will your personal data be transferred outside of the EUROPEAN UNION/EUROPEAN ECONOMIC AREA?

As far as possible, your personal data are processed within the European Union (EU)/European Economic Area (EEA). However, Voluntis USA and some of Voluntis’ service providers being located outside of the EU/EEA, your personal information may therefore be processed in third countries.

When your personal data are transferred outside the EU/EEA, Voluntis will, in the absence of an adequacy decision and after having carried out an assessment of the level of protection of your rights on the territory of the third country where the recipient of your personal data is established, implement all necessary measures through the adoption of appropriate safeguards (such as standard contractual clauses). A copy of such safeguards can be obtained by sending an email directly to Voluntis at

Name of the recipientThird countryAdopted safeguards
Voluntis USAUnited StatesTechnical and organizational measures in place
ClearcompagnyUnited StatesStandard contractual clauses

5. How does VOLUNTIS protect your personal data?

Voluntis has implemented technical and organizational measures in order to protect your personal data, in particular against potential data breaches likely to cause, either by accident or unlawfully, the destruction, loss, modification, unauthorized access or divulgation of your personal data. These measures will guarantee a level of security adapted to the data and will take into account the state of the art and the cost of implementation in relation to the risks and nature of the data to be protected.

Voluntis guarantees that all members of its personnel and any other person processing your personal data will respect the internal rules and procedures related to the processing of personal data, including the technical and organizational security measures put in place to protect your personal data. In this context, Voluntis reviews and updates its practices regularly to enhance your privacy and ensure that its internal policies are followed.

If you have found a vulnerability or would like to report a security incident, you may send an email to

6. For how long are your personal data STORED?

As a general rule, your personal data will only be retained for the period necessary for the accomplishment of the purposes for which said data was collected, or as necessary to fulfill legal or regulatory obligations.

In the absence of applicable exceptions:

  • the data collected via the contact form will be kept until the complete processing of your request;
  • if your job application is successful, the data collected in the context of your job application will be kept in accordance with the retention periods mentioned in the privacy policy for employees;
  • if your job application is unsuccessful, the data collected in the context of your job application will be kept for a period of two (2) years after our last contact with you, except in the event of request for deletion of your file;
  • your traffic data will be kept for a period of thirteen (13) months from the connection date.

In addition to this, Voluntis will keep your personal data for:

  • three (3) years for data processed for marketing purposes;
  • five (5) years for evidence purposes relating to legal claims;
  • ten (10) years from the end of the relevant fiscal year for personal data retained for accounting purposes as well as for commercial documents.

7. What are your rights regarding your personal data?

If you are based in the EU/ EEA, you have the following rights over your personal data:

  • you can request the access to your personal data in order to obtain clear, transparent and understandable information on how Voluntis processes your personal data and on your rights (as provided in this policy), as well as a copy of your personal data.
  • you can request the rectification of your personal data in order to obtain the modification of your personal data if theyareobsolete, inaccurate or incomplete ;
  • you can object to the processing of your personal data when the processing is based on Voluntis’ legitimate interest. Voluntis will no longer process your personal data unless Voluntis demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, such as the respect of a legal obligation (e.g. legal obligation involving the retention of documents), or for the establishment, exercise or defense of legal claims.
  • you can request the restriction of the processing during a limited period of time, in particular in order to carry out some verifications, where one of the following applies:
  • you contest the accuracy of your personal data, the processing of which is thus restricted for the period necessary for Voluntis to verify the accuracy of such personal data;
  • the processing is unlawful and, rather than requesting their deletion, you prefer to restrict their use;
  • Voluntis no longer needs your personal data for the purposes of the processing, but you need them for the establishment, exercise or defense of legal claims;
  • you have objected to the processing, which is thus restricted pending the verification of whether the compelling legitimate grounds of Voluntis may override your interests, rights and freedoms.
  • you can withdraw your consent when it has been obtained, without this withdrawal affecting the lawfulness of the processing operations previously carried out.
  • you can ask to receive your personal data in a structured, commonly used and machine-readable format and also can request their transmission to another controller where technically feasible. This right is not exercised in all circumstances, it applies only if it fulfils all the following conditions:
  • your request is only related to your personal data (excluding anonymous or third party data);
  • your request does not adversely affect the rights or freedoms of others, in particular those of Voluntis (including trade secrets or intellectual property); 
  • the processing is carried out by automated means (paper files are therefore not included);
  • the processing is based on consent or the performance of a contract (to check if it is the case, you can see the article 2 of this policy).
  • you can request the deletion of your personal data (or right to be forgotten), where one of the following legal grounds applies:
  • you object to the processing of your personal data and there are no overriding legitimate reasons justifying to maintain the processing of your personal data (such as an obligation for Voluntis to keep certain personal data);
  • you object to marketing activities;
  • you decide to withdraw your consent on which the processing is based;
  • your personal data are no longer useful for the original purposes for which they were collected or for any other type of processing;
  • the use that is made of your data does not comply with the applicable legal or regulatory provisions.
  • You can define either general or specific guidelines regarding your personal data in the event of your death (for example, their deletion or transmission to any person of your choice). You may revoke your instructions at any time.

It is specified that the exercise of these rights is based on the legal basis of the processing as indicated in article 2 of this policy, as follows:

 AccessRectificationErasureRestrictionData PortabilityObjection
ConsentYesYesYesYesYesWithdrawal of consent
Steps prior to entering into a contractYesYesNoYesYesNo
Legitimate interestYesNoYesYesNoYes
Legal obligationNoNoNoYesNoNo

Under certain circumstances, Voluntis may ask you for specific information in order to confirm your identity and ensure the exercise of your rights. This is another appropriate security measure to ensure that personal data is not disclosed to an individual who does not have the right to receive it.

If you have any questions or wish to exercise your rights, you may directly contact Voluntis by sending an email to

If needed, you may also lodge a complaint with your national data protection authority. This right may be exercised at any time and free of charge, at the exclusion of potential postal fees or expenses related to legal representation or assistance should you choose to engage third party assistance for the procedure.

8. Changes to this policy

This privacy policy may be amended from time to time, in particular to reflect the changes in the services provided by the Website or the applicable regulations. Therefore, we recommend you to review this privacy policy each time you visit the Website.